Frequently Asked Questions

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Getting in touch

Have a question about one of our products? Got a great idea for a product you'd like to see? Something not right with your order? Use this 
form to get in touch with us. We promise to get right back to you, and if something's not right, to do everything we can to make it right. 

We give our employees nights and weekends off so they can spend time with their families. Please be patient if you're emailing outside of 
business hours. Our customer support team is located at our headquarters in Oregon, USA.

Contact us